Terms of service

General Terms and Conditions of Use

Applicable to: minahome.shop

These General Terms govern all access to and purchases made on this website by customers residing in Germany.

1.Contracting Entity

This website is operated by:

minahome.shop

Registered Address：Flat 2, 549 Old Kent Road, London, ENG, SE1 5EW, GB

Email: support@minahome.shop

Phone: +44 7386 782019

2. Purchase Agreement

  • Products displayed do not constitute a binding offer.

  • A legally binding purchase agreement is concluded only upon shipment confirmation.

  • We reserve the right to cancel orders prior to confirmation.

3. Pricing and Taxation

  • All prices are stated in US Dollars (USD) and exclude VAT unless otherwise stated.

  • We reserve the right to modify prices prior to shipment;

  • We are not liable for inadvertent pricing errors.

4. Fulfillment and Delivery

  • Orders are processed within 0–1 business day;

  • Standard delivery time: 7–13 business days within Germany;

  • Shipping is free for all orders.

5. Return and Refund Policy

  • Return window: 30 calendar days from delivery;

  • Goods must be unopened, unused, and returned with original packaging;

  • Return shipping is free using the provided label;

  • Refunds are processed within 10 business days.

6. Your Consumer Rights

Nothing in these terms limits your legal rights under German consumer law. You maintain full rights to contract withdrawal and refund as per statutory regulations.

7. Applicable Law

These Terms are governed by the laws of Germany. Disputes are resolved in accordance with German jurisdiction.